Privacy policy

Last updated: March 15, 2026

Leonel Private Limited operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Leonel Private Limited is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or otherwise interact with our Services.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, storage and disclosure of your personal information as described herein and in accordance with applicable laws of India.

Personal Information We Collect

When we use the term "personal information," we refer to information that identifies you or can reasonably be linked to you.

We may collect the following categories of personal information depending on how you interact with our Services:

Contact Information

Name
Billing address
Shipping address
Phone number
Email address

Financial Information

Payment transaction details
Payment confirmation details

Payment information is processed securely through trusted third-party payment gateways and we do not store your full payment card details on our servers.

Account Information

Username or account credentials
Preferences and settings

Transaction Information

Items viewed or added to cart
Purchase history
Returns, exchanges or cancellations

Communication Information

Messages sent to our support team
Customer service inquiries

Device Information

IP address
Browser type
Device type
Network connection information

Usage Information

Pages visited
Time spent on pages
Interaction with the Services

Personal Information Sources

We may collect personal information from the following sources:

Directly from you
When you create an account, place an order, subscribe to marketing communications, or contact customer support.

Automatically through our website
Through cookies, tracking technologies, and similar tools when you browse our website.

From service providers
Such as payment gateways, logistics providers, and analytics providers who assist us in operating our business.

From marketing or technology partners
Including advertising and analytics partners.

How We Use Your Personal Information

We use personal information for the following purposes:

Providing and Improving Services

Processing orders and payments
Delivering products
Managing returns or exchanges
Creating and managing user accounts
Personalizing the shopping experience
Improving our products and website performance

Marketing and Advertising
We may use your information to send promotional communications or display advertisements about our products. This may include personalized advertising based on your interactions with our website.

Our website may use tools such as Meta Pixel (Facebook Pixel), Google Analytics, and other advertising or analytics technologies to help us understand website usage and deliver relevant advertisements.

You may opt out of marketing emails at any time by using the unsubscribe link in our emails.

Security and Fraud Prevention
We may use personal information to:

Detect fraud or suspicious activity
Protect the security of our website and customers
Prevent unauthorized transactions

Customer Support
We use personal information to respond to inquiries, resolve complaints, and provide support.

Legal Compliance
We may use personal information where required to comply with legal obligations or respond to lawful requests from authorities.

How We Share Personal Information

We may disclose personal information in the following circumstances:

Service Providers
We may share personal information with service providers that help operate our business, including:

Shopify (our e-commerce platform)
Payment gateways
Logistics and shipping providers
Customer service platforms
Analytics providers

Marketing Partners
We may share limited data with advertising partners to help deliver relevant advertisements.

Business Transfers
If Leonel Private Limited is involved in a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction.

Legal Requirements
We may disclose personal information where required by law or to protect our rights, customers, or services.

Relationship with Shopify

Our store is hosted on Shopify. Shopify provides the online platform that enables us to sell our products and services to you.

As a result, Shopify may collect and process certain personal information related to your interactions with our store in order to operate and improve the platform. Shopify processes this information in accordance with its own privacy policy.

For more information about Shopify's privacy practices, please visit:
https://privacy.shopify.com

Cookies and Tracking Technologies

We use cookies and similar technologies to:

enable essential website functionality
analyze website performance
improve user experience
support advertising and marketing activities

Cookies may also be used by third-party services such as analytics or advertising platforms.

You may manage or disable cookies through your browser settings. However, disabling cookies may affect certain features of the website.

Children's Data

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that personal information from a child has been collected, we will take steps to delete such information.

Data Security and Retention

We implement reasonable administrative, technical, and organizational safeguards to protect personal information.

However, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to:

provide services to customers
comply with legal obligations
resolve disputes
enforce agreements and policies

Your Rights and Choices

Depending on applicable laws, including the Digital Personal Data Protection Act, 2023, you may have certain rights regarding your personal information.

These rights may include:

Requesting access to your personal information
Requesting correction of inaccurate data
Requesting deletion of personal data
Withdrawing consent for data processing
Opting out of marketing communications

You may exercise these rights by contacting us at the email address provided below.

International Data Transfers

Your personal information may be processed or stored outside your country of residence through service providers such as Shopify or cloud hosting providers. When such transfers occur, appropriate safeguards are implemented in accordance with applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or services.

When updates are made, the revised policy will be posted on this page and the "Last updated" date will be updated accordingly.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, you may contact us at:

Leonel Private Limited
Guruprasth Residency, Sangamnagar
Shop No B1, Guruprasth Residency
Khed, Satara, Maharashtra 415003
India

Email: support@leonel.in