Terms of service
OVERVIEW
Welcome to Leonel Private Limited! The terms "we", "us" and "our" refer to Leonel Private Limited. Leonel Private Limited operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Leonel Private Limited is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your place of residence in India, or that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our store is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online store. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be identical to the images displayed on the website.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction on a case-by-case basis.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Leonel Private Limited reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Leonel Private Limited confirms acceptance.
We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as Leonel Private Limited may be unable to accommodate cancellation requests after an order is accepted.
In the event that we do not accept, modify, or cancel an order, we will attempt to notify you using the e-mail address, billing address, or phone number provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy.
You represent and warrant that your purchases are for your own personal use and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation email.
Unless otherwise stated, posted prices include applicable taxes but may exclude shipping or delivery charges.
Prices posted in our online store may be different from prices offered through other channels or by third parties.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our store. You agree to promptly update your account information so that we can complete your transactions and contact you when necessary.
You represent and warrant that the payment method used for the purchase is valid and that you are authorized to use it.
SECTION 5 - SHIPPING AND DELIVERY
Delivery timelines displayed on our website are estimates only and are not guaranteed.
We are not responsible for delays caused by courier partners, logistics providers, natural events, or circumstances beyond our reasonable control.
Once the order is handed over to the courier partner, the risk of loss and ownership of the product transfers to the customer.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, images, graphics, product designs, videos, audio, and website design, are owned by Leonel Private Limited or its licensors and are protected by Indian and international intellectual property laws.
These Terms permit you to use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without prior written permission.
Leonel Private Limited’s name, logo, product names, and designs are trademarks of Leonel Private Limited and may not be used without prior written permission.
SECTION 7 - OPTIONAL TOOLS
We may provide access to tools offered by third parties that we do not monitor and over which we have no control.
You acknowledge and agree that we provide access to such tools on an “as is” and “as available” basis without any warranties or representations of any kind.
Any use by you of optional tools offered through the website is entirely at your own risk and discretion.
SECTION 8 - THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We are not responsible for the content, policies, or practices of third-party websites.
If you access third-party websites through our Services, you do so at your own risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Leonel Private Limited uses Shopify to power this online store. However, any purchases made through this website are transactions between you and Leonel Private Limited.
Shopify is not responsible for any issues related to products, services, or transactions conducted on this website.
SECTION 10 - PRIVACY POLICY
All personal information collected through the Services is governed by our Privacy Policy.
Because our store is hosted by Shopify, certain personal information may also be processed by Shopify in order to operate and improve the Services.
SECTION 11 - FEEDBACK
If you submit feedback, suggestions, reviews, or other content to us, you grant Leonel Private Limited a worldwide, royalty-free license to use, reproduce, modify, and publish such feedback for business purposes.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our website that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability.
We reserve the right to correct any errors and update information or cancel orders if any information is inaccurate.
SECTION 13 - PROHIBITED USES
You may not use the Services:
• for any unlawful purpose
• to violate any laws or regulations
• to infringe upon intellectual property rights
• to transmit malicious code or viruses
• to attempt to gain unauthorized access to the Services
We reserve the right to suspend or terminate your access to the Services if you violate these Terms.
SECTION 14 - TERMINATION
We may terminate or suspend your access to the Services at any time if we believe you have violated these Terms.
Your obligations and liabilities incurred prior to termination will survive the termination of this agreement.
SECTION 15 - DISCLAIMER OF WARRANTIES
The Services and all products provided through the Services are provided on an “as is” and “as available” basis without any warranties of any kind.
We do not guarantee that your use of the Services will be uninterrupted, timely, secure, or error-free.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Leonel Private Limited shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or any products purchased through the website.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Leonel Private Limited and its affiliates from any claims, damages, or losses arising out of your violation of these Terms or misuse of the Services.
SECTION 18 - SEVERABILITY
If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions will remain valid and enforceable.
SECTION 19 - WAIVER: ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Leonel Private Limited regarding the use of the Services.
SECTION 20 - ASSIGNMENT
You may not assign or transfer your rights under these Terms without our written consent. We may assign these Terms at our discretion.
SECTION 21 - GOVERNING LAW
These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts located in Maharashtra, India.
SECTION 22 - CHANGES TO TERMS OF SERVICE
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page and your continued use of the Services constitutes acceptance of those changes.
SECTION 23 - PAYMENT DISPUTES AND CHARGEBACKS
If you believe there has been an error with your order or payment, please contact us at support@leonel.in before initiating a chargeback with your bank or payment provider.
By making a purchase on our website, you agree to first attempt to resolve any dispute directly with Leonel Private Limited. Initiating a fraudulent or unjustified chargeback may result in the suspension of your account and restriction from future purchases.
SECTION 23 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
Leonel Private Limited
Guruprasth Residency, Sangamnagar
Shop No B1, Guruprasth Residency
Khed, Satara, Maharashtra 415003
India